General FAQs
We know starting therapy can bring up many questions, and we hope this page helps make the process feel a little easier.
How do I start therapy?
You usually begin by booking an appointment or reaching out through the website. The first session is often about understanding your concerns, your goals, and what kind of support would be most helpful.
What should I expect in the first session?
The first session is usually a conversation about what brought you in, what you hope to change, and how therapy can support you. You do not need to prepare perfectly; just come as you are.
Is therapy confidential?
Yes. We highly respect the privacy and confidentiality of each of our clients. We likewise believe that for counselling to be effective and successful, we ensure our clients feel secure about the information that they disclose with us. In most cases, a therapist will only disclose information if you give permission or if there is a legal or safety-related reason to do so, such as concern about harm to yourself or someone else.
Can therapy help with grief, loss, or major life changes?
Yes. Therapy can support you through the pain of losing someone, ending a relationship, or adjusting to other major life changes. It provides a safe space to process your emotions, make sense of what you are experiencing, and find ways to cope at your own pace.
Can therapy help with stress, anxiety, or low mood?
Yes. Therapy can help build coping skills, manage overwhelming thoughts, and feel more in control during difficult periods. It can also support healthier habits and better communication.
Can therapy help with recurring arguments?
Yes. Therapy can uncover the patterns behind repeated conflicts and teach practical ways to communicate more clearly, listen better, and respond without escalating tension.
How can therapy help a working professional?
Working professionals often use therapy for stress, burnout, work pressure, performance anxiety, difficult workplace relationships, adjustment to a new role, communication problems, emotional exhaustion, leadership challenges, confidence, and work-life balance. Support at the right time can improve wellbeing and help people function more effectively at work
Do couples only come to therapy when the relationship is in trouble?
No. Couples therapy can help partners improve communication, manage conflict, strengthen trust, and reconnect emotionally. Some couples also attend therapy to prepare for major life changes, such as marriage, parenting, or relocation.
What if one of us is more willing than the other?
That is common. A therapist will usually help both partners feel heard and create a safe space for honest conversation, even if one person is more hesitant at first.
Will the therapist take sides in couples therapy?
A therapist should remain neutral and focus on the relationship dynamic, not on blaming one partner. The goal is to help both people understand each other and work toward healthier patterns.
Is therapy meant only for adults? What about therapy for teens?
No therapy is not limited to adults. Therapy supports adolescent and teenagers too. It can help with everyday stress, school pressure, friendship issues, family conflict, self-esteem, and big emotions that feel hard to manage alone. Many teens also use therapy simply to understand themselves better.
Will my parents know everything I say?
Therapy is private, but there are limits to confidentiality. Your therapist will explain what stays confidential and when and what information may need to be shared for safety or legal reasons.
Is art therapy suitable for children under 5 years old?
Yes. At this age, children often communicate more through play, movement, colour, and simple choices than through conversation, so art therapy (or play therapy) can be a natural fit. The sessions are very simple and sensory-based, such as scribbling, finger painting, stamping, or using clay. At this age, the focus is on expression and exploration rather than making a finished artwork. The therapist will adjust the session to match your child’s attention span, needs, and developmental stage. Therapy for young children is gentle, play-based, and child-led. The goal is not performance, but helping your child feel safe, understood, and supported.
What is play therapy for younger children?
Play therapy is often a good fit for very young children because play is their natural way of communicating. Play therapy uses toys, games, sand, puppets, and imaginative activities to help young children’s express feelings they may not yet have words for.
Will parents stay during the session with younger children?
In many cases, yes—especially for very young children. Parent involvement can help toddlers feel secure and can also support the therapist in understanding the child’s needs. Art therapy and play therapy give young children a safe way to express feelings, build trust, and develop emotional skills before they have the words to explain what they feel.
Can therapy support homemakers?
Yes. Therapy can help homemakers manage stress, overwhelming responsibilities, feelings of isolation, and emotional challenges that come with caring for a household and family. It offers a supportive, non-judgmental space to focus on your own wellbeing.
Thank you for taking the time to read through these FAQs. We know reaching out for support can feel like a big step, and we want to make this as comfortable as possible for you. If you still have questions or would like to explore whether therapy feels right for you, please feel free to get in touch.